We offer wide variety of services

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Inside Sales:

Boost sales conversions with expert handling of inquiries, quotations, and follow-ups.

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Email Services:

Our email services are very professional and always within the timeline.

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Effective Change Management:

We have a dynamic and Streamlined Change Management for Seamless Transitions. It leads long-term success for your organization.

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Sales Handling:

We have expertise in Sales handling which includes inside sales, follow ups, Quote amendments etc.

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Rates Procurement:

Take advantage of our Strategic Rates Procurement which leads to Cost Efficiency and saves time.

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Accounting:

We provide Expert and Reliable Accounting Services for Financial Clarity. By taking advantage of this you can focus on your core business.

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Customs:

Our Efficient and Organized Customs Support Services help you navigate regulations, streamline import/export processes, and ensure timely clearance.

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Logistic Operations Management:

Through our Competent team, we can execute end to end logistics operations management tasks efficiently.

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Order Management:

We can manage customer orders, process payments, shipping and returns, and ensure accurate and timely delivery.

your premier outsourcing partner with a decade-long track record

Welcome to YBS, your premier outsourcing partner with a decade-long track record of excellence in delivering top-notch back-office services. With specialized proficiency in logistics,

Experience

track record of excellence in delivering

Quick support

track record of excellence in delivering

our seasoned team comprises industry experts dedicated to surpassing client expectations.

How YBS Helped Businesses to
Grow

Domain Expertise

With our domain expertise, we guide you through every step of the process, ensuring seamless and efficient outcomes at every turn.

Reliable

With an experience of more than a decade, we emerge as a reliable and dependable partner for our clients

Quality Assurance

With the industry experts on board, there is an assurance of close to 100% accuracy level on the jobs undertaken.

Instant Support

We proactively provide instant and reliable support via emails, calls, chats

100+

Employees

Experts with experience

Our unwavering commitment revolves around furnishing our clients with unparalleled, cost-effective BPO solutions. By entrusting us with their back-office tasks

  • Accounting
  • Customs
  • Effective Change Management System
  • Email Services
  • Logistics Operation Management
  • Order Management
  • Rates Procurement
  • Sales Handling
  • Best practices from industry exports

    Global to attain certification levels ranging from Cargowise Certified operator to Cargowise Certified Professional

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What Our Clients Say

“Hemisphere has had the pleasure of working with YBS India since 2018 for our back-office needs.
In that time, we have been very impressed I’ve been with their service and reliability. The team is responsive, knowledgeable, and they always ensure that our tasks are handled efficiently and on time.
During our collaboration, they took the time to understand our specific requirements and tailored their services accordingly. The paid close attention to our internal SOP’s and followed instructions from the first time they were given. The high level of communication kept us informed every step of the way, which was invaluable.
Hemisphere can highly recommend YBS India to any business looking for a reliable and professional outsourcing partner. They have made a significant positive impact on our operations, and we look forward to continuing our partnership.”

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Adam Lambdin

Hemisphere Freight, New Zealand

“Facing challenges from a tight labor market and increasing administrative tasks, our company sought an innovative solution through outsourcing to India. While initial setup, including writing SOPs, was demanding, the collaboration proved invaluable.
The Indian team not only managed tasks but also took the initiative to draft SOPs, saving time and enabling us to focus on innovation and growth.
With their quick follow-ups, streamlined communication, and dedication, the team feels like an extension of our workforce, spanning departments like Sales, Operations, Accounting, and the Booking Desk. This partnership has alleviated staffing constraints, delivered significant cost savings, and allowed our Netherlands-based team to concentrate on strategic goals.
The positive impact extends beyond business, as it’s fulfilling to see our collaboration support families in India. We wholeheartedly recommend this approach for companies seeking to overcome staffing challenges and achieve sustainable growth.”

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Arie van der Perk

Berkman forwarding, Netherlands

“YBS has been a game-changer for our business. Every team member we’ve engaged through them has been reliable, professional, and a perfect fit for our needs. Not once have they let us down – highly recommend!”

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Daniel Clark

Chromagen, Australia

‘’ YBS’s team comprises professional and efficient operators, enabling my team to focus on our core business activities and reducing the time spent on administrative tasks that have historically been time-consuming.’’

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Victor Li

Hemisphere Freight, Australia

Here's what's happening

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10-04-25

Why Outsourcing is No Longer a Choice – It’s a Strategy

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11-04-25

The 5 Most Outsourced Processes in Logistics – and Why It Works